Return Management Module
Helps businesses streamline the returns process from shipment arrival to resolution. With advanced features like real-time tracking and WMS integration, this solution enhances efficiency, reduces errors, and improves decision-making.
Return Control Platform
Provides a comprehensive dashboard for managing returns with real-time tracking and quality control. Seamlessly integrates with inventory systems, offering a scalable and effective solution for businesses of all sizes.
Ideal For
Designed for eCommerce businesses, logistics providers, and social sellers focused on streamlining returns, improving accuracy, and enhancing customer satisfaction. Suitable for managing integrated or non-integrated systems efficiently.
Key Features
User Login and Permissions
Secure login system with admin-controlled user roles and customizable access levels.
Arrival Shipment Notice
Monitor expected returns and update statuses using AWB scanning or API integration.
Shipment Receiving
View seller-specific return lists and search by SKUs, AWBs, or related stores for streamlined processing.
Quality Control (QC)
Classify returns as resalable or problematic and assign appropriate shelf locations efficiently.
On-Hold Returns Management
Track and manage problematic returns (e.g., damaged or missing items) using AWBs as key identifiers.
Integration with WMS:
Trigger system updates and integrations for seamless shelf allocation and inventory tracking.
Support for Social Sellers
Manually handle returns for non-integrated sellers and initiate returns through AWB generation.
Comprehensive Reporting
Generate detailed reports on returned AWBs or SKUs, with insights on: Resalable or problematic items Time allocated for returns Seller-specific data Item statuses per date or location
Automation and Accuracy
Interface
Enhanced Operational Efficiency
Comprehensive Reporting
Faster Resolution Times
Scalable Features
Improved Customer Satisfaction